Your photo is used only to make your previews and your portrait.
THE 10-SECOND CHECK
Five yeses and you're good.
Face clear. The whole face shows. Nothing covers it.
Light on the face. They face a window, or stand in open shade.
Looking your way. Eyes on the camera, or close to it.
Sharp. Nothing blurry. Tap the face on your screen to focus.
Big enough. At least 600 px on the short side. Any recent phone photo is. We warn you if it's too small.
Five yeses? Go make your previews. They're free.
GOOD PHOTOS
Three photos that work.
Good
Window light, looking at the camera. This is the one.
Good
Open shade outdoors. Even light, no squinting.
Good
A turn of the head is fine, as long as the whole face shows.
Your photo
The portrait
Left: a plain phone photo. Right: one of three free previews. Example.
You don't need a game photo or a costume. A clear face is enough, and we create the rest.
BAD PHOTOS
Nine ways a photo goes wrong, and the easy fix.
Not this
Blurry. Hold still, and tap the face to focus.
Not this
Too dark or backlit. Turn them to face the window.
Not this
Sunglasses. Take them off for one shot.
Not this
Helmet or cage over the face. Use a photo without it. We create the uniform.
Not this
Too far away. Step closer. Fill the frame from the shoulders up.
Not this
A crowd. Sports posters are for one player. Crop to one, or take a new photo. Brothers and sisters together? See the notes below.
Not this
Looking away. Ask them to look at you for one second.
Not this
Heavy filter. Filters change faces. Use the plain original.
Not this
Tiny file. Under 600 px on the short side? We'll tell you. Use the original, not a screenshot or a shrunk copy.
Not sure? Try it. Previews are free.
NO GOOD PHOTO YET?
Take one in a minute.
1Find a window. Put the light on their face.
2Hold your phone at their eye level, about three feet away.
3Say something silly. Take five.
4Pick the one where they look like they're about to say something ridiculous.
Zoom with your feet, not your fingers. Pinch-zoom makes the photo softer.
FOR EACH PRODUCT
What each product needs.
Product
People
Pets
Photos
Tip
Sports posters
1
0
1
One player. Shoulders up is plenty. Skip the helmet. Start
Count everyone who appears in your photos. We don't count you, so the numbers should match what the photos show.
ASKING FOR A PHOTO?
Don't have one? Ask for it.
Grandparents, aunts, friends: ask mom or dad. Here's a message you can copy.
Hi! I'm making a surprise gift for [name]. Could you send me one clear photo of their face, looking toward the camera, in good light? A phone photo is perfect. Please send it as a file or "actual size" so it isn't shrunk. Thank you!
Ask for the original. Some chat apps shrink photos.
Photo not perfect? Try it anyway.
Previews are free, so test your photo.
Previews not right? Tap Edit photo & details, try a different photo and make 3 more.
The box shows how many sets you have left.
You only pay when you pick one.
YOUR PHOTO
Where your photo goes.
We use your photo only to make your previews and your portrait.
Our privacy policy explains how long it's kept and how it's deleted.